Episode 1: A process for Experimental Thinking/Continuous Learning/Research Ops

Episode 1 of a Series: Over the course of about three months last year, me and my partners in crime came up with a way to build learning into the process of designing and building a new service. We’ve been using it successfully ever since, so I thought I’d share, because I see a lot of people struggling out there with making this part of their day-to-day practice of design.

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